Returns & Exchanges

Return Policy

We accept returns within 14 days of delivery on unworn, undamaged items in their original condition. Please contact us at [email protected] to initiate a return.

Exchanges

We are happy to exchange items for a different colour or size where available. Please contact us within 14 days of delivery.

Made to Order Items

As our bags are made to order, we are unable to accept returns unless the item is faulty or damaged. Please check sizing and colour information carefully before ordering.

Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund.